Refund policy

Last Updated: August 27, 2026

This Returns & Exchanges Policy applies to retail purchases made through our website for Funky Flickr Boyz and Nidrogen products.

Because many of our products are released in limited quantities and inventory may sell out quickly, we do not offer traditional returns for change of mind, sizing preference, or buyer's remorse.

Eligible customers may request a size or product exchange using the process outlined below.

Nothing in this policy is intended to limit any rights that cannot legally be waived under applicable law.

1. NO TRADITIONAL RETURNS

We do not accept returns for a refund or store credit simply because a customer:

  • Changes their mind
  • Orders the wrong size
  • Orders the wrong color or product
  • No longer wants the item
  • Prefers a different style
  • Experiences buyer's remorse

If you need a different size or eligible replacement item, you must follow our exchange process.

2. EXCHANGE ELIGIBILITY

Exchange requests must be submitted within 5 calendar days of delivery, based on the carrier's tracking information.

To qualify for an exchange, the item must be:

  • Brand new
  • Unworn and unused
  • Free from dirt, odors, creasing, mat wear, pet hair, or other signs of use
  • Returned with all original packaging, accessories, inserts, and the original product box
  • In a condition suitable for resale as new

For footwear, trying shoes on indoors for sizing purposes is acceptable as long as there are no signs of wear.

Products that do not meet these requirements are not eligible for an exchange.

3. EXCHANGES ARE SUBJECT TO AVAILABILITY

Because many Funky Flickr Boyz and Nidrogen products are released in limited quantities, we cannot guarantee that another size, colorway, or product will remain available.

We do not reserve inventory while an exchange is being processed.

For that reason, customers requesting an exchange must first purchase the desired replacement item while it is still available.

If the replacement size or item is sold out, we may be unable to complete the exchange.

4. HOW THE EXCHANGE PROCESS WORKS

Our exchange process is designed to prevent customers from losing access to limited inventory while waiting for a returned item to reach us.

Step 1: Contact Our Support Team

Email:

support@funkyflickrboyzgear.com

Please include:

  • Your full name
  • Order number
  • Item being exchanged
  • Reason for the exchange
  • Desired replacement size or item

The request must be submitted within 5 calendar days of delivery.

Step 2: Purchase the Replacement Item

If the size or item you want is still available, place a new order through our website.

We cannot hold or reserve inventory while waiting for the original item to be returned.

Step 3: Return the Original Item

Our support team will provide instructions for returning the original item.

Customers are responsible for the cost of return shipping.

We strongly recommend using a trackable shipping method and retaining your shipping receipt until the exchange has been completed.

Step 4: Inspection and Refund

Once the original item is received, it will be inspected to confirm that it meets our exchange eligibility requirements.

If approved, we will refund the eligible purchase price of the original item to the original payment method.

Original shipping charges are not refundable.

Shipping charges associated with the replacement order are also the responsibility of the customer.

Financial institutions may require additional time to post a completed refund to your account.

5. ITEMS THAT FAIL INSPECTION

Returned items that show signs of wear, use, damage, contamination, or missing packaging are not eligible for an exchange refund.

Examples include:

  • Worn soles
  • Mat burn or dirt
  • Visible creasing consistent with use
  • Stains
  • Odors
  • Pet hair
  • Damage caused after delivery
  • Missing packaging or accessories

If an item fails inspection, the refund will not be issued.

The customer may also be responsible for shipping costs if they would like the item sent back to them.

6. RETURN SHIPPING RESPONSIBILITY

Unless the item qualifies under a separate warranty, defect, or fulfillment-error claim, customers are responsible for all shipping costs associated with an exchange.

This includes:

  • Shipping the original item back to us
  • Shipping charges associated with the replacement order

We do not provide prepaid return labels for standard size or preference exchanges.

7. INCORRECT ITEMS OR ORDER FULFILLMENT ERRORS

If we shipped you the wrong product, size, or quantity, contact our support team as soon as possible.

Fulfillment errors caused by us are not handled as standard customer-requested exchanges and will be reviewed separately.

Please include your order number and photographs of the item received when requested.

8. DAMAGED OR DEFECTIVE PRODUCTS

Manufacturing defects, products damaged before delivery, and qualifying footwear warranty claims are handled separately from standard exchanges.

Do not use the standard exchange process for a suspected defect.

Contact our support team with:

  • Your order number
  • A description of the issue
  • Clear photographs showing the problem

Eligibility and available remedies will be determined under our applicable warranty and defect policies.

Normal wear and tear, misuse, improper care, damage caused by the customer, or use outside the product's intended purpose may not qualify as a manufacturing defect.

9. UNAUTHORIZED RETURNS

Do not send products back without first contacting our support team.

Packages returned without authorization may experience processing delays and may not qualify for a refund or exchange.

We are not responsible for merchandise sent to an incorrect address or returned outside the approved process.

10. ABUSE OF THE EXCHANGE PROCESS

We reserve the right to refuse an exchange or other accommodation when reasonably necessary, including in cases involving:

  • Repeated attempts to return worn products
  • Suspected fraud
  • Abuse of limited-release inventory
  • Excessive or unusual exchange activity
  • Misrepresentation of product condition
  • Unauthorized returns
  • Other misuse of our policies

Any decision will be based on the circumstances of the order and applicable law.

11. INTERNATIONAL ORDERS

Unless otherwise stated at checkout or required by applicable law, international orders are not eligible for standard size or preference exchanges.

International customers should review sizing information carefully before ordering.

Manufacturing defects, fulfillment errors, and other legally protected claims will be reviewed separately.

12. ACCEPTANCE OF THIS POLICY

By placing an order through our website, you acknowledge that you have reviewed and agreed to this Returns & Exchanges Policy.

This policy should be read together with our Order Cancellation Policy, Shipping Policy, and any applicable warranty terms.

Nothing in this policy is intended to limit any rights or remedies that cannot legally be waived under applicable law.