Shipping policy
Last Updated: August 27, 2026
This Shipping Policy applies to retail purchases made through our website for Funky Flickr Boyz and Nidrogen products.
We work to process and ship orders as quickly as possible. The timelines below are estimates unless otherwise stated and may vary during major releases, holidays, carrier disruptions, severe weather, or other circumstances outside our control.
1. ORDER PROCESSING
Orders are generally processed Monday through Friday, excluding holidays.
Our typical processing time is:
- Standard periods: 1 to 3 business days
- High-volume periods: 3 to 5 business days
High-volume periods may include major product releases, limited drops, holidays, sales, or other periods of unusually high order volume.
Processing time refers to the time required for us to prepare your order before it is transferred to the shipping carrier. It does not include carrier transit time.
2. PRE-ORDERS AND EARLY-ACCESS RELEASES
Pre-orders, shock drops, early-access releases, and other products sold before their official release may follow a different fulfillment schedule.
If a product page provides an estimated release or shipping date, orders containing that product will generally begin shipping around the timeframe shown on the product page.
Purchasing a product before its official release does not mean the order will ship immediately.
Estimated release and shipping dates are subject to change due to production, freight, customs, carrier, or other unexpected delays.
3. SHIPPING METHODS AND DELIVERY ESTIMATES
We currently offer Standard Shipping for domestic orders.
Typical carrier transit time after shipment is approximately:
- Standard Shipping: 2 to 5 business days
Transit times are estimates and begin after the order has been transferred to the carrier.
Carrier delivery estimates are not guaranteed. Weekends, holidays, weather, geographic location, carrier volume, and other circumstances may affect delivery times.
4. TRACKING INFORMATION
Once your order has been fulfilled and a shipping label has been created, tracking information will be sent to the email address or contact information provided at checkout.
Tracking information may take 24 to 48 hours to begin showing movement after the label is created.
A tracking number does not necessarily mean the carrier has physically scanned the package yet.
If tracking has not updated after a reasonable period, you may contact the carrier or our support team for assistance.
5. SHIPPING ADDRESSES
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please carefully review your:
- Street address
- Apartment or unit number
- City
- State or province
- Postal code
- Country
If you discover an address error before your order enters fulfillment, contact us as soon as possible. We will make a reasonable effort to update the address, but changes cannot be guaranteed.
Once an order has entered fulfillment or has been shipped, we may be unable to modify the shipping address.
We are not responsible for delivery issues caused by incorrect, incomplete, or outdated address information provided by the customer.
6. LOST OR MISSING PACKAGES
If tracking indicates that your package is delayed, missing, or has stopped moving, please first review the tracking information provided by the carrier.
You may also contact the carrier directly for additional delivery information.
If the package still cannot be located, contact our support team. When appropriate, we may open a carrier investigation or claim from our side.
Carrier investigations can take time to complete, and replacements or refunds may not be issued until the shipment has been reasonably determined to be lost.
If the carrier confirms that a package has been lost in transit, we will provide a replacement when inventory allows or issue an applicable refund.
7. PACKAGES MARKED DELIVERED
If carrier tracking shows that a package has been delivered but you cannot locate it, we recommend:
- Confirming that the shipping address on your order is correct.
- Checking around the delivery location, including porches, garages, side doors, mailrooms, and community mailboxes.
- Checking with household members, neighbors, building staff, or anyone else who may have accepted the delivery.
- Allowing 24 to 48 hours, as some packages may be scanned as delivered shortly before the final delivery occurs.
- Contacting the carrier for additional delivery information.
If the package still cannot be located, contact our support team and we will assist where reasonably possible.
A carrier's confirmed delivery scan will generally be treated as evidence that the shipment was delivered to the destination provided with the order. Any replacement, refund, or other resolution for a package marked delivered will be evaluated based on the circumstances of the shipment and any information provided by the carrier.
8. DOMESTIC ORDERS NOT DELIVERED WITHIN 20 DAYS
For shipments within the United States, if an order has not been delivered within 20 calendar days after shipment, contact our support team.
We will review the tracking information and, when appropriate, open an investigation with the carrier.
If the shipment is confirmed lost, we will provide either:
- A replacement, subject to product availability, or
- A refund for the affected shipment
This policy applies to domestic United States shipments only.
International shipments are not subject to the 20-day timeframe because customs processing and international carrier transit times can vary significantly.
9. RETURNED-TO-SENDER PACKAGES
A package may be returned to us for reasons including:
- An incorrect or incomplete address
- A missing apartment or unit number
- Refusal of delivery
- Failure to collect a package
- An undeliverable address
- Other carrier-determined delivery issues
If a package is returned to us because of information provided by the customer or because the shipment was not accepted or collected, additional shipping charges may be required before the order can be shipped again.
Returned-to-sender shipments are not automatically eligible for a refund.
Any further resolution will be handled in accordance with our applicable policies and the circumstances of the order.
10. INTERNATIONAL SHIPPING
International shipping is available to select destinations.
International customers are responsible for complying with the laws, regulations, and import requirements of their destination country.
Unless otherwise collected or specifically stated at checkout, the customer is responsible for any:
- Customs duties
- Import taxes
- Brokerage charges
- Customs processing fees
- Other fees imposed by the destination country or carrier
These charges are separate from the shipping charges paid when placing an order.
International delivery times can vary significantly based on destination, customs processing, local carriers, and other factors outside our control.
We are not responsible for delays caused by customs authorities or international carriers.
Eligibility for returns or exchanges on international purchases is governed by our Return & Exchange Policy.
11. CARRIER AND DELIVERY DELAYS
Once a shipment has been transferred to the carrier, delivery may be affected by circumstances outside our control, including severe weather, natural disasters, transportation disruptions, carrier volume, customs delays, labor interruptions, or other logistical events.
We will assist customers when reasonably possible, but we cannot guarantee carrier delivery dates.
12. CONTACT US
For shipping assistance, contact:
support@funkyflickrboyzgear.com
Please include your order number and a brief description of the issue so our team can assist you as quickly as possible.
13. ACCEPTANCE OF THIS POLICY
By placing an order through our website, you acknowledge that you have reviewed and agreed to this Shipping Policy.
Nothing in this policy is intended to limit any rights that cannot legally be waived under applicable law.
